Shipping & Order Processing

Free domestic shipping on orders of $100 or more!

ORDER PROCESSING 

Please allow 1-3 days for your order to process and ship, unless otherwise noted. Orders are processed and shipped Monday through Friday. We do not ship on weekends or holidays. All orders placed after 11:00 am PST on Friday will not be processed until 10:00 am PST the following Monday, this includes Next Day and International shipments. 

Please note that once an order is shipped, we are unable to make any changes or cancellations. 

Once shipped, we are not responsible for items that are lost or stolen in the mail.

If you have any questions or concerns, please email contact@au79jewelry.com.

 

DOMESTIC SHIPPINGThe price of Domestic Shipping varies depending on location, weight, and delivery service, and is calculated upon checkout. All domestic shipments are shipped via USPS or UPS and will require a signature upon delivery if the value of the contents are $500 or more. Ground shipping generally takes 5-7 business days. We cannot guarantee this arrival time so please select one of an expedited shipping method if necessary.
*We do not ship to P.O. Boxes.*

INTERNATIONAL SHIPPINGThe price of International Shipping varies depending on location, weight, and delivery service, and is calculated upon checkout. All international orders are shipped via USPS or DHL. Duties and taxes are not included in the total at checkout. They are determined by the customs agency within the destination country. Although charges are not always incurred, assessment of duties and taxes will be based on the value of the order and the tax-free threshold, if it exists, for goods imported into the destination country. Payment of any duties and import taxes is the responsibility of the recipient, and these fees are collected at the time of delivery. The international shipping cost incurred at the time of check out is non-refundable. Customers will not be refunded the shipping cost in the event that an International Shipment is refused by the receiver.

 

If your country is not available to ship to, please email contact@au79jewelry.comand we will assist you with your purchase.